News & Events

Gartner Customer Relationship Management Summit

9/8/2008 - 9/10/2008

Gaylord National Resort and Convention Center, Washington, DC

Event Details

The Gartner Customer Relationship Management Summit delivers the leading-edge insights on how technology enables the marketing, sales, and customer service functions, adding value to the customer experience and delivering higher levels of customer satisfaction while increasing sales & saving money.

The Claims Organization Challenge

9/9/2008
2:00PM Eastern

Featuring

• Tony Pavia
  Former President/CEO
  American International Group, Agency Auto Division
• Tony Castelli
  Insurance Professional Service Director
  Pegasystems

Event Details

Please join Insurance industry veteran Tony Pavia and Pegasystems’ Insurance Professional Service Director Tony Castelli as they discuss the challenges facing Property and Casualty claims organizations and how business process improvements can help insurers turn these challenges into competitive differentiators.

Faced with fierce competition and deteriorating economic conditions, P&C carriers are seeking new opportunities to increase claims process efficiency and improve their overall loss adjustment expenses. To be successful, carriers must achieve these efficiency gains without sacrificing the process quality or service levels needed to attract and retain new customers. As a result, more carriers are employing Business Process Management (BPM) solutions to overcome these unique challenges and move closer to the claims models of their future.

In this webcast, you will learn:

• A C-level perspective on the top challenges facing P&C claims organizations
• How claims organizations must adapt and evolve to remain competitive in a changing marketplace
• Opportunities to transform key claims process components into sources of competitive advantage
• How insurers can and have used BPM technology to streamline their claims process models

Gartner Business Process Management Summit

9/10/2008 - 9/12/2008

Gaylord National Resort and Convention Center, Washington, DC

Event Details

The Gartner Business Process Management Summit 2008 offers the latest insight on creating and sustaining an agile process-powered organization. Align business strategy and IT to maximize operational agility, providing new opportunities to expand revenues and productivity.

SIBOS 2008 Vienna

9/15/2008 - 9/19/2008

Reed Messe Wien GmbH
Messeplatz 1
P.O.Box 277
A-1021 Vienna
Tel: +43 (0)1 727 20-0
Fax: +43 (0)1 727 20-443

Event Details

Sibos is more than a conference and exhibition, it is the financial services industry’s premier event.  It is also the only event that covers all sectors of the financial community, and therefore attracts the industry’s leading figures and companies. Networking and doing business are at the top of the agenda.

The presence of so many senior representatives from leading institutions worldwide means that dialogue about the future of the industry is lively and thought-provoking, therefore the conference sessions are designed to highlight and explore the current challenges and initiatives arising in the industry. Leading experts in their field come to debate and share their knowledge about new technologies, processes, requirements, alliances, and of course, efficiency and security.

We invite you to join Pegasystems as we present on the following topics:

Tuesday  16.09. – 2pm (Open Theatre Presentation)

Driving operational efficiency and STP in a global payments organization while also elevating Customer Service

Tuesday  16.09. – 2pm (Open Theatre Presentation)

Driving operational efficiency and STP in a global payments organization while also elevating Customer Service

Thursday  18.09. – 12:30 pm (Swift Breakout Session)

Integrating SwiftNET E&I into an Enterprise Service Delivery Backbone to differentiate customer service and improve operational effectiveness.

Join Pegasystems at Stand #C505!

Forrester's Business & Technology Leadership Forum 2008

9/23/2008 - 9/24/2008

JW Marriott Grande Lakes Orlando

Event Details

Forrester’s 2008 Technology Leadership Forum examines a critical issue at the intersection of business and information technology. Attendee benefits include:

• One-on-one meetings with more than 35 Forrester analysts
• Compelling keynotes from today’s leading executives and IT leaders
• Case studies showcasing the successes and lessons learned by early adopters
• Relevant breakout sessions and “Roll Up Your Sleeves” workshops with analysts
• Peer-networking sessions with more than 400 attendees
• Best practices and timely case studies from senior technology leaders
• Insight into technology solutions from leading technology vendors

PegaWORLD Agility '08

10/19/2008 - 10/21/2008

Gaylord National Hotel, Washington DC

Event Details

Join business leaders from around the world who use the most successful, innovative, enterprise-scale BPM.

• Learn best practices to achieve staggering results
• Attend the industry's most practical how-to workshops
• Learn from world-class BPM case studies
• See the future of BPM — today, from industry thought leaders

It's time to get serious about BPM — before your competition does.

Pre-register for advance information — and enter to win an iPod Touch!

11th International Business Rules Forum

10/26/2008 - 10/30/2008

Buena Vista Palace, Orlando, FL

Event Details

The International Business Rules Forum™ is the premier Conference dedicated to Business Rules. Learn how you can achieve greater business agility. Where the future of Business Rules, Decisioning, Compliance & Business Design is taking shape!